These terms and conditions apply to all users of this website. Any variation of these terms and conditions shall not be applicable unless agreed in writing by Smiley Racing.
Placing an order
When you place an order you are offering to buy it for the price stated. We will send you an acknowledgment by email. We may refuse to accept an order if we do not receive payment or the ordered product(s) are out of stock.
The placing of an order by the buyer signifies the buyer's complete acceptance of these terms.
Smiley Racing reserve the right to amend prices at any time without prior notice. All prices are in GBP Sterling.
Your order will be delivered to the address provided during the order process.
Delivery dates, when given, are our best estimates and will be met to the best of Smiley Racing, and Assured Clothing & Workwear's, ability. Any failure to deliver on a specific date cannot be held against us.
Please see Shipping Information for more information.
Payment must be received before your order is processed. Please see Payment Information for more information.
Once your order is being processed you cannot cancel your order as items are made to order.
Please check your order during the order process and the confirmation email carefully as we cannot refund or cancel your order if misspelt or you have had a change of heart. We do not proof-read or check personalisations.
Please see Return Policy for more information.
TERMS & CONDITIONS
All UK orders are despatched via Royal Mail and subject to a standard charge of £3.50. Orders despatched by Assured Clothing & Workwear.
At this moment in time, we are only able to send to a UK address. If you are based outside of the UK, please get in touch and we can see what we can do.
In most cases delivery should be between 7-10 working days after payment has been processed. But, please allow up to 14 working days for delivery.
We are currently only accepting payment via PayPal. However, we do have an option for you to be invoiced and you can pay by bank transfer or cheque.
You will receive an email notification to confirm you order. You will also receive a processing and shipped notification.
If there's a problem or you have any questions regarding your order, contact us firstname.lastname@example.org.
SHIPPING & PAYMENT INFO
We believe that you will be satisfied with your purchase. If you feel that you need to return an item, we will keep this process simple.
For items that have been personalised, these cannot be returned unless it is damaged, faulty or incorrect.
Images have been provided for illustrative purposes only and cannot guarantee true representation.
Should you wish to return an item, please notify us within 72 hours of delivery at email@example.com.
The cost of the return is your responsibility, expect if the item is faulty, damaged or incorrect. We cannot be held responsible for packages that are lost in transit, we recommend sending the package with a recorded or special delivery service.
This privacy notice applies to the personal data collected online by Smiley Racing through www.smiley-racing.com and social media sites, such as Facebook, Twitter and Instagram. Any reference to "visitor", "you", or "your" means you, the user.
This website encourages families to use and explore the internet together. No information should be submitted to this website by guests under 16 years of age without the consent of thier parent or guardian.
Because many visitors to this website are children, we take care that our content is appropriate for children. We do not collect personal information about children under 16 years of age, other than is reasonably necessary to enable them to participate in activities that are offered and only after obtaining the consent of the child's parent or guardian.
This summary is provided to show what personal data Smiley Racing collects from you, for what purposes we use personal data, who we will share this personal data with and your rights in relation to the personal data we collect from you.
What is personal data?
Personal data that we collect, use and disclose (ie. process) generally include your name, address, telephone number, email address, and billing information.
Information collected on this website
1. General Browsing
We process navigational information about where you go on this website. This information allows us to see which areas are most visited and helps us improve the quality of your online experience.
2. Personal Data
If you purchase merchandise through this website, we will process your personal data for this purpose (ie. name, billing and shipping address information, email address, telephone number and payment information), as well as information about your purchase. We process this information as it is necessary to perform a contract with you and for our legitimate interest in managing and operating.
Information collected through our social media pages
Personal data may be collected through our social media pages and may also be collected by the social media site hosting the Smiley Racing social media pages.
Information shared with or collected by third parties
1. Email Addresses
We do not sell or grant rights to third parties to process your email address for their own marketing purposes.
2. Postal Addresses
We do not sell or grant rights to third parties to process your postal address for their own marketing purposes.
3. Service Providers
Please be aware that we may appoint third parties to provide services to us or on our behalf, such as fulfilling orders. Such third parties may have access to your personal data to provide services to Smiley Racing
4. Collected Directly by Third Parties
Your information may also be collected and processed by third parties, for example payment providers, who will process your information independently in accordance with their own privacy notices.
Storage of Information
The time period for which we keep personal data depends on the purpose for which we collected it. In all cases we keep it for as long as necessary to fulfil the purposes for which we collected it. We will then delete the personal data, unless we are legally required to retain it.